Processing Time
Orders are processed and packed within 1-2 business days of being placed. You'll receive a confirmation email once your order ships, including a tracking number.
Delivery Times
We ship worldwide from our UAE warehouse. Estimated delivery times after processing:
- Middle East: 3-7 business days
- Europe & North America: 7-14 business days
- Rest of world: 10-18 business days
These are estimates and can vary due to customs processing or carrier delays outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. We occasionally run free shipping promotions — keep an eye on our store for current offers.
Customs & Duties
International orders may be subject to customs fees or import duties set by your country. These are the responsibility of the customer and are not included in your order total.
Order Tracking
Once your order ships, you'll receive a tracking link by email. You can also check your order status anytime on our Track Order page.
Questions?
If your order hasn't arrived within the estimated window, reach out via our Contact page and we'll look into it for you.