Ordering
How do I place an order?
Add any item to your cart and follow the checkout steps. You'll get a confirmation email once your order is placed.
What payment methods do you accept?
We accept all major credit and debit cards along with other secure checkout options shown at checkout.
Shipping
How long does shipping take?
Orders are processed within 1-2 business days. Delivery typically takes 7-14 business days depending on your location. See our Shipping page for full details.
Do you ship internationally?
Yes, we ship worldwide from our UAE warehouse.
How do I track my order?
You'll receive a tracking link by email as soon as your order ships. You can also check status on our Track Order page.
Returns & Refunds
What is your return policy?
We offer a 14-day return policy from the date your order is delivered. Items must be unused and in original packaging. See our Return Policy page for full details.
How do I start a return?
Contact us through our Contact page with your order number and we'll walk you through the process.
Products
Do your products come with a warranty?
Yes, all PlugXtend products are covered against manufacturing defects. Reach out to us if you run into any issues.
Still have questions?
Get in touch through our Contact page — we're happy to help.